Software Usability Testing
A software application, however feature-rich or bug-free, is considered average if the user finds it difficult to learn and use it, or if it is slow in completing tasks. A software application that lacks usability, have negative impact on productivity and leads to user dissatisfaction.
We conduct Usability testing to help you identify the difficulties a user may face while using the application, the time taken to complete tasks, and the likely satisfaction level of a user with the application.
Our usability testing service gives you the following benefits:
- Reduction in costs and time spent on elaborate user training programs
- Improvement in the speed of usage
- Faster adoption of applications by business users
A global 100 client was enhancing its knowledge management application as well as improving its 'look and feel' features. We conducted Usability Testing to ensure that the enhanced application met the client's usability standards. The client experienced substantial improvements in the application following our involvement in the testing process.
